NewMaxio Metering is now available — usage-based billing for Advanced Billing.Learn more
/

Setup the Intacct Integration

··

Last updated on Aug 24, 2026

Connect Maxio to Sage Intacct by enabling web services, creating an integration user, and authorizing Maxio to exchange data securely. This setup is required before any customers, items, invoices, or payments can sync between the two systems. Completing these steps ensures a stable foundation for configuring and testing the Intacct integration.

Before you begin

Confirm that you have the required administrator access in both systems:

  • Intacct Administrator access
  • Maxio Administrator access

Step 1 - Enable Web Services

  1. Click the Applications drop-down, select Company, click the Admin tab, and select Subscriptions.
    Sage Intacct applications menu expanded, listing Company, Cash Management, General Ledger, Accounts Payable and other modules
  2. At the bottom of the Subscriptions list, enable the Web Services option.
    Intacct subscriptions list with Web Services near the bottom, showing which modules are subscribed
  3. Click Done.

Step 2 - Create a Web Service User

Create a Web Services user if one does not already exist. Otherwise, skip to Step 6.

  1. To create a Web Services user inside Intacct, click the Applications drop-down and select Company.
  2. Click the Admin tab and select Web Services users.
  3. (Required) Enter a User ID.
  4. Enter a Contact name and Username.
  5. (Required) For Email, use the email of an Intacct Administrator. That person will need the password Intacct sends for the integration.
  6. For User type, select Business.
  7. For Admin privileges, select Full.
    Web Services user form with admin privileges set to Full
  8. When the user data is complete, click Save.
  9. If you already have an integration user in Intacct, make sure that user is a Business user type with Full Admin privileges.
  10. Locate the email from Web Services containing the relevant IDs and passwords. You'll use this information in Step 4.

Step 3 - Assign Admin role to your Web Service User

  1. Navigate to your newly created Web Service User and click Edit.
    Newly created Web Services user record
  2. Scroll to the bottom of the page under Financial permissions and select the Admin role.
    Foot of the Intacct user page showing its subscriptions section
  3. Click Save.

Step 4 - Gather Web Service User Information

Locate the email you should have received from Intacct in Step 2 and verify you have the following information:

  • Company ID
  • User ID
  • User Password

If you can't locate these fields, or didn't receive the email, contact your Intacct administrator or Intacct support.

Step 5 - Add Maxio to your permitted Sender IDs

  1. Click the Applications drop-down, select Company, click the Setup tab, then under Configuration, select Company.

  2. Navigate to the Security tab and click Edit.

  3. Scroll down to Web service authorizations and click Add.
    Intacct web service authorizations section

  4. Enter the following information and click Save:

    • Sender ID: maxioMPP
    • Description: Maxio
    • Status: Active

    Web Services sender information form with a sender ID, description and active status

This authorizes Maxio to send and pull data from Intacct.

Step 6 - Add Maxio to your Authorized client applications

Important: Most accounts don't need this step. It only applies if Maxio Support has enabled Intacct Integration V2 for your account. If you're unsure whether this applies to you, skip to Step 7 and contact Maxio support if the connection doesn't succeed.

  1. Click the Applications drop-down, select Company, click the Setup tab, then under Configuration, select Company.

  2. Navigate to the Security tab and click Edit.

  3. Scroll down to Authorized client applications and click Add.
    Intacct authorized client applications section

  4. Enter the following information and click Save:

    • Client ID: 3d6e21dd8048ea5260ad.app.sage.com
    • Status: Active

    Authorized client application entry marked active

This authorizes Maxio to send and pull data from Intacct.

Step 7 - Connect Maxio to Intacct

  1. Log in to Maxio and from the side navigation panel, select Intacct.
    Maxio side navigation with the Sage Intacct entry
  2. From the Sage Intacct page, click the Integration Settings wrench icon.
    Maxio Sage Intacct page with the connect control
  3. From the Intacct Integration page, click the Connect Integration icon.
    Intacct integration page with its setup controls
  4. Enter the information you gathered in Step 4 and click Save.
    Connect to Intacct form with company ID, user ID and password fields

Next steps

You are now connected. Next, configure the sync between Maxio and Intacct.

Continue to Configure the Intacct Integration.

Still need help?
Reach out and our support team will take it from here.

Contact support