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Create and Manage Products

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Last updated on Aug 25, 2026

Add a new Product when you have something new to bill for, update an existing one as your pricing or offering changes, or archive one you no longer sell without disrupting subscribers who already have it.

Creating products

Open a Product Family, select the Products tab, and click Create Product to choose a type.

Product type chooser offering quantity-based, prepaid, on/off, and metered products
Select the type of Product to create

Editing products

Once you've created a Product, it appears on the Products tab within its Product Family. Select the row's Actions menu (...) and choose Edit to make changes.

Archiving a product

You can archive a Product if you no longer want it applied to new Subscriptions. Customers who are currently subscribed to a Product aren't affected.

Archive Product warning explaining that archiving stops new allocations while existing subscriptions keep the Product
Confirm your choice

To unarchive a Product, select View Archived Items from the catalog's actions menu, locate the Product, and select Un-archive from its Actions menu to make it available for purchase again.

See Understand Products for how Products fit into the Catalog overall.

See Choose a Product Type for details on each Product type.

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