Understand Maxio Payments
Last updated on Sep 2, 2026
Maxio Payments is a solution for processing payments to support B2B SaaS companies. The aim is to automate financial operations and provide a single source of payment, rather than relying on third-party payment services. Payment integrations are prone to feature gaps or manual processes. Maxio Payments also provides access to consolidated reporting and integrated services. For a guided tour of the same material, see Introduction to Maxio Payments.
Key capabilities
Maxio Payments supports the following legal entities, currencies, and payment types:
- Credit cards and ACH for US-based legal entities.
- Credit cards for CA-based legal entities with CAD or USD settlement.
- Credit cards for AU-based legal entities with AUD settlement.
Maxio Payments can be configured to accept 20 international currencies for credit card transactions.
Supported currencies for credit card transactions
| Currency code | Currency name |
|---|---|
| AUD | Australian Dollar |
| CAD | Canadian Dollar |
| CHF | Swiss Franc |
| CNY | Chinese Yuan |
| CZK | Czech Republic Koruna |
| DKK | Danish Krone |
| EUR | Euro |
| GBP | British Pound Sterling |
| HKD | Hong Kong Dollar |
| ILS | Israeli Shekel |
| INR | Indian Rupee |
| MXN | Mexican Peso |
| MYR | Malaysian Ringgit |
| NOK | Norwegian Krone |
| NZD | New Zealand Dollar |
| PLN | Polish Zloty |
| SEK | Swedish Krona |
| SGD | Singapore Dollar |
| USD | United States Dollar |
| ZAR | South African Rand |
Customer responsibilities
Maxio Payments requires every user to set up multi-factor authentication (MFA) the first time they log in, before they can access their account, to keep your account and information secure. You'll need a device or app to register your MFA and generate the code you enter at login. If you can't access your device or app to get the code, contact our support team.
Related information
To determine your eligibility and start the application process, see Apply for the Maxio Payments Gateway.
If you're switching from another payment gateway, see Converting to the Maxio Payments Gateway.
To settle transactions in Canadian or Australian dollars, see Understand CAD and AUD Settlement for Maxio Payments.
To let customers verify a bank account instantly instead of waiting on micro-deposits, see Connect Plaid to Maxio Payments.
To change the card or bank account a customer pays with, see Update a Customer's Payment Information.
When deposits don't land correctly in your general ledger, see Troubleshoot Deposit Sync Issues with Your General Ledger.
If you accept corporate or purchasing cards, see Understand Level 2 Enhanced Data and Level 3 Line Item Data Transaction Processing for the extra data those cards require to qualify for lower interchange rates.
For additional Maxio Payments learning paths, see the Maxio Academy training platform.
Contact enablement@maxio.com if you're unable to access Maxio Academy.
Still need help?
Reach out and our support team will take it from here.